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Noticias 2012 Volver a "Noticias 2012"

Help with utility bills from Bexar County

By Katherine Garcia | 04 de septiembre de 2012

San Antonio.- Bexar County residents won’t have to worry about battening down the hatches on their own this winter. The Alamo Area Council of Governments (AACOG) and the Bexar County Department of Community Resources are offering an easier way to get utility and weatherization assistance.

By Katherine Garcia

AACOG and Bexar County now offer one simple joint application for the Low Income Household Energy Assistance program.

Residents can apply for benefits by calling (210) 335-6770; email at clientservices@bexar.org; or by mailing Bexar County Assistance at 233 N. Pecos, Suite 590, San Antonio Texas 78207.

Make sure you follow these rules:

1. Applicants must present a telephone number, full address and CPS account number. Federal guidelines require verification of all income for residents age 18 and over.

2. Applicants must provide current proof of gross income (within the past 30 days of signing the form). Proof of income includes: check stubs (maximum 5); Unemployment benefit award letter;TANF Award Letter;SS /SS /SSDI Award Letter for 2012;Retirement Benefits; or any other income (such as HAP Check, child support and/or family support)

Those over 18 without income shoud submit a notarized Declaration of Income Statement. Documents can be notarized at no extra cost by scheduling an appointment with Bexar County at (210) 335-3666.

3. Applicants must complete all parts of the application, provide a copy of their ID, Social Security Card and current utility bills (such as Electric and gas), and sign the Home Information Survey.

Customers already at risk to be disconnected can contact CPS Energy at (210) 353-2222 for payment arrangements. They also may be eligible for an extension/installment plan to avoid disconnection of services.

Bexar County Department of Community Resources provides utility assistance to residents who make up to 125 percent of the Federal Poverty Income Guidelines. The department serves the elderly, the disabled and families with children under the age of five.

The Weatherization Assistance Program, administered by AACOG, assists applicants with high energy usage. Succesful aplicants can get help with energy conservation measures such as wall insulation, air sealing, water conservation tools, repair or replacement of heating and cooling systems or energy efficient appliances.

Applicants will be notified of their eligibility by mail. Assistance from one program doesn’t guarantee assistance from the other.

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